HubSpot
Freshdesk

CRM Ticket Bridge

Streamline your support workflow by automatically syncing new tickets from Freshdesk into HubSpot. This integration ensures your sales and support teams stay aligned, empowering them to respond faster and transform customer inquiries into meaningful engagement, all without manual data entry.

When this happens...

New Ticket
New event when a ticket is created in Freshdesk.

-

automatically do this!

Freshdesk integration icon
Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New or Updated Contact
New event for each new or updated contact in Hubspot.
New or Updated Company
New event for each new or updated company in Hubspot.
New or Updated Blog Post
New event for each new or updated blog post in Hubspot.
New Note Created
New event for each new note created.
New Form Submission
New event for each new submission of a form.
New Events
New event for each new Hubspot event. Note: Only available for certain Enterprise accounts.
New Engagement
Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events
New Email Event
New event for each new Hubspot email event.
New Email Subscriptions Timeline
New event when a new email timeline subscription is added for the portal.
Freshdesk integration icon
Create Note
Create a note for a specific ticket in Freshdesk
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Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Freshdesk integration icon
Update Ticket
Update an existing ticket with new information
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Create Contact
Create a new contact in Freshdesk
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List All Tickets
Retrieve a list of all tickets from Freshdesk
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Get Ticket Details
Retrieve details of a specific ticket
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Create Ticket
Create a new ticket in Freshdesk
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Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
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Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

HubSpot

and

Freshdesk

, and how they work together to automate your workflows.

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

Similar integrations
Freshdesk integration icon

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

HubSpot

+

Freshdesk

= Perfect Match

When a new ticket is created in HubSpot, it automatically generates a corresponding ticket in Freshdesk for your support team. This seamless integration bridges your CRM and support systems, ensuring that all customer inquiries are tracked and addressed without delay. By centralizing communication and automating ticket creation, your team can focus on resolving issues faster and more effectively. The result is enhanced customer satisfaction, streamlined support processes, and improved team efficiency.

Built by folks who built

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