Conversation Contact Creator

Effortlessly transform new Intercom conversations into Freshdesk contacts with our integration. This automation streamlines your workflow by ensuring every customer interaction is captured, enabling personalized follow-ups and enhancing your support efficiency-so you can focus on building lasting relationships.

When this happens...

New Conversations

New event each time a new conversation is added.

automatically do this!

Create Contact

Create a new contact in Freshdesk

Get Started See Ayudo in action

Explore Triggers and Actions

New Users

New event each time a new user is added.

New Closed Conversation

New event each time a conversation is closed.

New Unsubscriptions

New event each time a user unsubscribes from receiving emails.

New Reply From User

New event each time a user replies to a conversation.

New Reply From Admin

New event each time an admin replies to a conversation.

New Companies

New event each time a new company is added.

New Conversations

New event each time a new conversation is added.

Create Company

Create a new company in Freshdesk

Close Ticket

Set a Freshdesk ticket's status to 'Closed'

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

Intercom

+

Freshdesk

= Perfect Match

When a new conversation starts in Intercom, a contact is automatically created in Freshdesk, ensuring that your support team has all the necessary information at their fingertips. This seamless integration bridges the gap between customer engagement and support management, enabling your team to respond quickly and effectively to inquiries. The result is enhanced communication with customers, streamlined workflows for your support staff, and improved resolution times that lead to higher satisfaction rates.