Gmail and RingCentral Integration

Explore Triggers and Actions

New Sent Email

Emit new event for each new email sent

New Labeled Email

Emit new event when a new email is labeled

New Email Received

Emit new event when a new email is received

New Attachment Received

Emit new event for each attachment in a message received

New Email Matching Search

Emit new event when an email matching the search criteria is received

Get Message

Get message from the Message Store. See the API docs

Create Meeting

Creates a new meeting.

Make CallOut

Creates a new outbound call out session. See the API docs

Create Contact

Creates a user personal contact.

Send SMS

Creates and sends a new text message.

Download Recording

Gets a recording and downloads it to the /tmp directory.

How it works

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Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

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Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

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Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Gmail and Ringcentral?

The Gmail and RingCentral integration empowers users to manage calls, messages, and meetings directly from their Gmail interface. This unified experience eliminates the need to switch between apps, enabling faster responses and improved collaboration. With features like click-to-call, SMS messaging, and call logging within Gmail, your communication workflow becomes more efficient and organized.

Frequently asked questions

How do I set up the Gmail and RingCentral integration?

To set up the integration, install the RingCentral add-on from the G Suite Marketplace, then sign in with your RingCentral credentials and grant the necessary permissions. Once connected, you can start making calls and sending messages directly from Gmail.

Can I make RingCentral calls directly from my Gmail inbox?

Yes, the integration allows you to initiate RingCentral calls with a single click from phone numbers detected in your Gmail messages, making it easy to connect without leaving your inbox.

Is it possible to send SMS messages through RingCentral within Gmail?

Absolutely. You can send and receive SMS messages using RingCentral right inside Gmail, helping you keep all your communications in one place.

Will my call logs sync with Gmail after integration?

Yes, all your RingCentral call logs and message histories are accessible within Gmail, ensuring you have a complete record of your communications for easy reference.

Does this integration support RingCentral video meetings from Gmail?

Yes, you can schedule and join RingCentral video meetings directly from Gmail, streamlining your scheduling process and enhancing collaboration.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Gmail and Ringcentral?

Frequently asked questions

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